Terms and Conditions

Welcome to African Alchemy. By accessing or using our website, products, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

All content on this website, including product descriptions, images, and prices, is provided for informational purposes and may be updated or changed without prior notice. We reserve the right to modify or discontinue any product or service without liability.

2. Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing of our gemstone jewelry and related items. However, due to the natural uniqueness of gemstones and artisanal variations, slight differences may occur between the image and actual product. Prices are subject to change at any time without notice.

3. Orders and Payments

All orders are subject to acceptance and availability. Upon placing an order, you agree to provide accurate payment and delivery information. We accept multiple secure payment options, and your personal data will be handled in accordance with our Privacy Policy.

4. Shipping and Delivery

We aim to dispatch orders promptly. Shipping times may vary depending on location and courier services. Delays caused by customs, carriers, or natural events are not within our control. International orders may be subject to import duties or taxes.

5. Returns and Exchanges

Due to the nature of handcrafted jewelry, all sales are final unless an item arrives damaged or defective. In such cases, please contact us within 7 days of receiving the product to arrange for a replacement or refund, where applicable.

6. Use of Website

You agree not to misuse the African Alchemy website or engage in any activity that interferes with its operation. All content is the property of African Alchemy and may not be copied or reproduced without permission.

7. Comments and Reviews

We welcome feedback from our customers. However, we reserve the right to moderate, remove, or decline comments that are inappropriate, offensive, or unrelated to our products and services.

8. Liability

African Alchemy is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are provided “as is” without warranties unless explicitly stated.

9. Healing Properties Disclaimer

While many of our gemstones are traditionally believed to carry spiritual or healing properties, we do not make any medical claims. Our products are not intended to diagnose, treat, cure, or prevent any disease. Customers are encouraged to consult professionals for medical advice.

10. Governing Law

These Terms & Conditions shall be governed in accordance with the laws of the Republic of Uganda. By using this site, you consent to the jurisdiction of its courts in resolving any disputes.